Filter
Top Products
29
GB
Continued
Others
Troubleshooting
If a problem occurs during operation of the unit, first check the points listed in this
troubleshooting guide. If the problem persists, contact your supplier, an authorized
Sony service station, or a Sony Technical Information Center. When you are using a
computer, you should also consult the documentation of the software.
Symptom Cause/Remedy
Unit does not operate when turned
on.
Some images cannot be printed.
Image is cut off at top and bottom
or left and right.
• Power cord is disconnected.
c Is the power cord connected correctly? (Page 9)
• Battery Kit is not mounted properly.
c Refer to the documentation of the Battery Kit.
• Image files are not compatible with DPP-MP1.
c Image files whose file format is not compatible with
the DPP-MP1 may display on a computer but
sometimes cannot be printed (page 34).
• The horizontal/vertical size ratio of image file and print
paper are different.
c Set the print setting “FIT” to “ON” (page 22).