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34 (GB)
Troubleshooting
Troubleshooting
If you encounter a problem during operation, press the HELP key to display the help messages.
You can get these kinds of help messages:
• Image: A menu is not displayed. Colors are not correct.
• Sound: Sound is not output correctly.
• Other: The indicator lights up/flashes.
If you still have a problem after consulting the help messages, please check the following. If the problem persists,
contact your Sony dealer.
Power
Image
Symptom
Cause
Remedy
The power is not turned on.
The power has been turned off and on
with the I / 1 key at a short interval.
Wait for about 120 seconds before turning on the
power
(see page 19 (GB))
.
The lamp cover is detached.
Close the lamp cover securely
(see page
32 (GB))
.
The air filter cover is detached. Close the air filter cover securely
(see page
33 (GB))
.
Symptom
Cause
Remedy
No picture.
The computer signal is not set to output
to external monitor.
Set the computer signal to output to external
monitor
(see page 15 (GB))
.
The computer signal is set to output to
both the LCD of the computer and
external monitor.
Set the computer signal to output only to external
monitor
(see page 15 (GB))
.
The picture is noisy. Noise may appear on the background
depending on the combination of the
numbers of dot input from the connector
and numbers of pixel on the LCD panel.
Change the desktop pattern on the connected
computer.
Cable is disconnected or not connected
properly.
Check that the proper connections have been
made
(see pages 15 (GB) to 18 (GB))
.
Input selection is incorrect. Select the input source correctly using the INPUT
key
(see page 19 (GB))
.
The picture is cut off. Press the PIC MUTING key to release the muting
function
(see page 19 (GB))
.
On-screen display does not
appear.
STATUS in the SET SETTING menu has
been set to OFF.
Set STATUS in the SET SETTING menu to ON
(see page 26 (GB))
.