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Troubleshooting
Keyboard
What should I do if the keyboard configuration is wrong?
The language layout of the wireless keyboard is labeled on the packaging box. If you choose a different regional keyboard
when you complete the Windows setup, the key configuration will be mismatched.
To change the keyboard configuration, follow these steps:
1 Click Start and Control Panel
2 Click Clock, Language, and Region, and click Regional and Language Options.
3 Change the settings as desired.
What should I do if I cannot enter certain characters with the keyboard?
❑ If you cannot use the numeric keypad, the Num Lk key may not be activated. Check if the Num lock indicator is off. If the
Num lock indicator is off, press the Num Lk key to turn it on before entering numerals.
❑ Avoid using any wireless devices that exchange radio signals on the 2.4 GHz frequency band near the wireless keyboard.
These devices may cause interference, causing the keyboard to stop working properly.
❑ Do not place metal furniture near your computer or wireless keyboard, as this may create interference, causing the
keyboard to stop working properly.
What should I do if my computer does not recognize my keyboard?
❑ Make sure the POWER switch at the top of the wireless keyboard is in the ON position.
❑ Make sure the supplied AA batteries are properly installed.
❑ Press the CONNECT button on your computer and then on the wireless keyboard to re-establish the connection between
the two devices.