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Troubleshooting
I cannot connect to a Bluetooth device in Personal Area Network User mode
If the device to which you want to connect supports Bluetooth communication in Personal Area Network User mode only, you
cannot establish a connection from your computer.
I cannot use the Bluetooth Utility software when I switch a user
If you switch a user without logging off from your system, the Bluetooth Utility software will not work successfully. Make sure
to log off before switching a user. To log off from your system, click Start and then Log Off.