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Troubleshooting
Troubleshooting i.LINK Devices
I cannot establish an i.LINK connection between two VAIO computers
❑ You must have administrator rights on the computer to be able to link the two.
❑ Disconnect then reconnect the i.LINK cable.
❑ If you still have no connection after waiting for a while, restart both computers.
❑ If either computer has just returned from a power saving mode, the connection may be affected. In this case, make sure
you perform a full restart before connecting them.
When I record images to a digital video device using DVgate Plus, I see an error message
❑ Close all open applications and restart the computer. Frequent recording of images to a digital video device while using
DVgate Plus sometimes causes this error.
❑ Your DV device will need to have DV In/Out in order to be able to transfer your files to the DV device.
I cannot use digital devices
❑ Check that the DV device is turned on and that the cables are properly connected.
❑ If you are using multiple i.LINK devices, the combination of the connected devices may cause unstable operation. If this
is the case, turn off all connected devices and disconnect unused devices. Check the connection and then turn on the
power again.
❑ You are strongly advised to use only Sony i.LINK cables, as using other brands may cause problems with the i.LINK
devices.