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20 Section 2C. Using Your AirCard 402 Device
Attaching an External Antenna
You can improve the signal strength by attaching an external antenna with a TS9
connector (sold separately). The recommended antenna is the 6-band blade antenna with
TS9 connector, available from
www.sierrawireless.com (part number 6000342).
1. If the device is connected to your computer, remove it.
2. Gently flip open the tab on the side of the device.
3. Hold the antenna cable by the connector (end) part, and carefully insert the connector
part of the cable into the corresponding connector on the device.
4. Reinsert the device into your computer.
Contacting Sprint Customer Service
You can reach Sprint Customer Service by:
ⅷ Logging on to your account at www.sprint.com.
ⅷ Calling us toll-free at 1-888-211-4727 (personal use) or 1-800-927-2199 (business use).
ⅷ Writing to us at Sprint Customer Service, P.O. Box 8077, London, KY 40742.
CAUTION
Use of other antennas may violate FCC requirements.