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Cycle the Power
Sometimes, turning off the computer and mixer at their power
source and turning them back on again can solve some issues by
allowing system memory to completely discharge and the OS to
start afresh. If the Mixer’s DigitalÆSLOT screen 1394 status
shows “Driver not Locked” continually, please restart your
computer.
Mac
Check that OS X identifies the device
1. Click on the Apple Menu in the top left of the screen.
2. Select About This Mac
3. Click on the More Info… button.
4. In the left hand list, select FireWire under Hardware
5. Check to see that IF-FW/DM mkII, Manufacturer
TASCAM is in the list.
6. The drivers do not have to be installed for this check to
work.
7. If no device is found here, restart the computer and also
check that the FireWire Cable is not damaged.
Control Panel Check
1. Click on the Finder in the Dock
2. Navigate to the Applications folder
3. If there is no IF-FW/DM
MKII Control Panel here, the
drivers must be re-installed.
4. Double click on the IF-FW/DM
MKII Control Panel
5. If the Device shows “No device Found” and the previous
check is OK, the firmware in the card may be incompatible
with the version of the driver you are using. Update to the
latest driver and firmware from www.tascam.com
Windows
Check Device Manager
1. Click on the Start menu