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6.TROUBLESHOOTING
This chapter describes how to deal with error messages, how to release a paper jam, how to replace a toner
cartridge and how to resolve other troubles.
When This Message Appears ..............................................................................178
Paper Jams............................................................................................................180
Checking position of paper jams.....................................................................................................180
When paper jams occur frequently .................................................................................................181
When releasing jammed paper.......................................................................................................181
Paper jams within Reversing Automatic Document Feeder (optional) (Lower) / Automatic Document
Feeder (optional) (Lower)................................................................................................................182
Paper jams within Reversing Automatic Document Feeder (optional) (Upper) / Automatic Document
Feeder (optional) (Upper)................................................................................................................184
Paper jams on bypass tray..............................................................................................................186
Paper jams within Automatic Duplexing Unit (optional) ..................................................................186
Paper jam behind transfer unit........................................................................................................187
Paper jams within fuser unit............................................................................................................188
Paper jams within Paper Feed Unit (optional).................................................................................189
Paper jams within Paper Feed Pedestal (optional).........................................................................190
Replacing Toner Cartridge...................................................................................192
Before Calling Service Technician ......................................................................199
General operation ...........................................................................................................................199
Toner-related items .........................................................................................................................200
Original/Copy paper-related items ..................................................................................................201
Image trouble..................................................................................................................................201