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If Something Goes Wrong
ExpressCard
®
problems
The computer stops working (hangs) when you insert an
ExpressCard
®
.
1 If the ExpressCard
®
causes the system to hang, hold down the
ON/OFF button until the computer shuts down (approximately
10 seconds).
2 Restart the computer and press the
F8 key immediately after
pressing the ON/OFF button.
3 From the menu, select Safe Mode.
4 After the computer starts, click Start, Control Panel, System
and Security, and then under System, click Device Manager.
5 Look for an item with a yellow shield with an exclamation
mark in it. This indicates there is a resource conflict. Do one of
the following:
❖ If there is a resource conflict, right-click the item marked
with the yellow exclamation point and select Uninstall
from the menu, and then proceed to step 6.
❖ If no resource conflict is indicated, contact the card
manufacturer for additional troubleshooting assistance.
6 Click OK to confirm the uninstall.
7 In the Device Manager window, click the Action menu and
select Scan for Hardware changes.
8 Restart the computer normally.
9 If the issue is not resolved, contact the card manufacturer for
additional troubleshooting assistance.
Hot swapping (removing one ExpressCard
®
and inserting
another without turning the computer off) fails.
Follow this procedure before you remove an ExpressCard
®
:
1 Prepare the card for removal by clicking on the Show hidden
icons button ( ), if necessary, in the notification area and then
selecting the Safely Remove Hardware icon.
2 Click Eject [device name] for the device you want to remove.
The Safe To Remove Hardware message appears.
3 Remove the device.