Toshiba C55D-A5344 Laptop User Manual


 
127
If Something Goes Wrong
Problems when you turn on the computer
Always save your data even when you are using Sleep mode. If
your battery fully discharges, information that has not been saved
will be lost. Your computer can be configured to warn you when the
battery is running low see “What to do when the main battery runs
low” on page 90.
If you are running on battery power, it is recommended that you do
not leave the computer in Sleep mode for long periods of time.
To charge the battery, leave the computer plugged into a live wall
outlet for several hours. For more information see “Charging the
main battery” on page 86.
The AC power light is blinking.
If the AC power light is blinking, try the following steps:
1 Connect the AC adaptor to a different power outlet, preferably
in a different room. If the computer starts normally, there may
be a problem with the AC outlet itself, or the voltage level
available from it.
2 Verify that the AC adaptor is the correct unit for your computer
model. The computer may not be able to start from an AC
adaptor that is rated for less current (amperage) than the
computer requires, even if the rated voltage is correct, and the
plug fits correctly in the DC-IN socket. The labels on the
bottom of the computer and the AC adaptor show the
specifications for voltage (“V”) and current (“A”) for each
device. The voltage level must match exactly. The amperage
rating of the AC adaptor must be equal to or greater than that
required by the computer.
3 If your computer has a removable battery, connect the AC
adaptor to the computer. Leave the battery out of the computer.
Try turning the computer on again.
If the computer starts normally, the battery may need
charging, may be depleted, or may be defective. Turn the
computer off, insert the battery, turn the computer on, and then
leave the computer running for several hours, which will
deliver a slow, steady “trickle-charge” to the battery. Once the
battery has been trickle-charged, it may begin working
correctly again.
If the trickle-charging does not prove effective, you can connect to
Support Online by going to Toshiba support at support.toshiba.com.