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Stratagy General Description 01/03 i
Contents
Introduction
Organization............................................................................................................................................ v
Conventions.............................................................................................................................................v
Related Documents/Media.....................................................................................................................vi
All Stratagy Products.......................................................................................................................vi
Stratagy Flash, IVP8........................................................................................................................vi
Stratagy ES......................................................................................................................................vi
Stratagy eBrochure and Advisor CD-ROM.....................................................................................vi
Chapter 1 – Overview
Stratagy Flash and IVP8..........................................................................................................................3
Stratagy Flash ...................................................................................................................................3
Stratagy IVP8 ...................................................................................................................................4
Stratagy Flash, IVP8 System Software............................................................................................. 5
Stratagy Enterprise Server (ES) ..............................................................................................................6
Stratagy iES32..................................................................................................................................6
Stratagy ES4, ES80, ES96, and ES96R............................................................................................6
Stratagy ES4, ES80, ES96, ES96R Standard Components..............................................................9
Stratagy ES System Software................................................................................................................12
Diagnostic Programs....................................................................................................................... 12
Stratagy ES/Windows NT Software Platform Configurations....................................................... 12
Stratagy ES Administration Software............................................................................................. 13
pcANYWHERE.............................................................................................................................. 13
Microsoft NetMeeting .................................................................................................................... 14
Features ................................................................................................................................................. 14
Standard Features ...........................................................................................................................14
Stratagy ES Feature Groups ........................................................................................................... 14
Feature/System Comparison Chart .......................................................................................................15
Chapter 2 – Features
Audiotex................................................................................................................................................ 19
Automated Attendant (AA)...................................................................................................................19
Automatic Message Copy .....................................................................................................................20
Called Identification..............................................................................................................................20
Caller ID with SMDI.............................................................................................................................20
Caller Confirmation Prior to Transferring ............................................................................................ 21
Call Record (with Strata CTX) .............................................................................................................21
Call Record Over Strata Net .................................................................................................................21
Call Queuing .........................................................................................................................................22
Call Screening....................................................................................................................................... 22