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TROUBLESHOOTING
3 - 5
3
END
YES
YES
NO
NO
YES
YES
YES
YES
NO
NO
NO
Any problem with
the reception?
Any problem with
the transmission?
Is
the receiving side using a
G3 machine?
Is the automatic
reception possible in the
Auto-Reception Mode?
Is the
manual reception
possible in the Manual
Reception Mode?
Is the received
document normal?
2
Check the error
code and dispatch a
service technician
3
3
Dispatch a service technician
Dispatch a service technician
Dispatch a service
technician
Transmission is not
possible if the receiving side
is using
G2 or MF machine
Check noise on the telephone
circuit or any defect of the
other equipment. Perform
the communication
interference test