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If Something Goes Wrong
Other Toshiba Internet Web sites
Contacting Toshiba
If you still need help and suspect that the problem is hardware-
related, Toshiba offers a variety of resources to help you.
Toshiba’s Technical Support Web site
For technical support, or to stay current on the most recent software
and hardware options for your computer, and for other product
information, be sure to regularly check the Toshiba Web site at
pcsupport.toshiba.com
.
Toshiba voice contact
Before calling Toshiba, make sure you have:
❖ Your computer’s serial number
❖ The computer and any optional devices related to the problem
❖ Backup copies of your Windows
®
operating system and all
other preloaded software on your choice of media
❖ Name and version of the program involved in the problem
along with its installation media
❖ Information about what you were doing when the problem
occurred
❖ Exact error messages and when they occurred
For technical support, call the Toshiba Customer Support Center:
Within the United States at (800) 457-7777
Outside the United States at (949) 859-4273
Other Toshiba Internet Web sites
toshiba.com
Worldwide Toshiba corporate site
laptops.toshiba.com
Marketing and product information in
the USA
accessories.toshiba.com
Accessories information in the USA
www.toshiba.ca
Canada
www.toshiba-Europe.com
Europe
www.toshiba.co.jp/index.htm
Japan
pcsupport.toshiba.com
Mexico and all of Latin America