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User’s Manual 8-11
Troubleshooting
Memory Cards: SD/SDHC/SDXC Card, Memory Stick/Memory Stick
PRO, MultiMediaCard
For further information, please refer to Chapter 3, Hardware, Utilities and
Options.
Check the type of CD/DVD/BD you are using.
The drive supports:
BD-Combo: BD-ROM, BD-ROM DL, BD-R,
BD-R DL, BD-RE, BD-RE DL
DVD-ROM: DVD-ROM, DVD-Video, DVD-R,
DVD-RW, DVD+R, DVD+RW,
DVD-RAM
CD-ROM: CD-DA, CD-Text, Photo CD
(single/multi-session), CD-ROM
Mode 1, Mode 2, CD-ROM XA
Mode 2 (Form1, Form2), Enhanced
CD (CD-EXTRA),
Recordable disc: CD-R, CD-RW, DVD-R, DVD-R
DL, DVD-RW, DVD+R, DVD+R DL,
DVD+RW, DVD-RAM, BD-R, BD-R
DL, BD-RE, BD-RE DL
Check the region code on the disc. It must match
that on the BD drive. Region codes are listed in
the Optical disc drives section in Chapter 2, The
Grand Tour.
Cannot write correctly If you have trouble in writing, make sure you
have taken the following precautions:
Use only media recommended by TOSHIBA.
Do not use the mouse or keyboard while writing.
Use only the software supplied with the computer
for recording.
Do not run or start other software while writing.
Do not jar the computer while writing.
Do not connect/disconnect external devices or
install/remove internal cards while writing. If
problems persist, contact your dealer.
Problem Procedure
Memory Card error
occurs
Remove the Memory Card from the computer
and then reinsert it in order to ensure it is firmly
connected.
If the problem persists, then you should refer to
the documentation supplied with your Memory
Card for further information.