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2.3 Power Supply Troubleshooting 2 Troubleshooting Procedures
PORTÉGÉ M500 Maintenance Manual (960-559) [CONFIDENTIAL] 2-11
Compare the patterns in the hexadecimal error code to the tables below.
AC Adaptor
Error code Meaning
10h AC Adaptor output voltage is over 16.5V.
11h CommonDock voltage is over 16.5V.
12h Current from the DC power supply is over 7.00A.
13h Current from the DC power supply is over 0.5A when there is no load.
14h Correction value of 0[A] is out of designed value.
1st Battery
Error code Meaning
22h 1st battery discharge current over 0.5A when there is no load.
23h 1st battery charge current is over 3.9A in charging.
24h Correction value of 0[A] is out of designed value.
25h 1st battery charge current is over 0.3A in not charging.
2nd Battery
Error code Meaning
32h 2nd battery discharge current is over 0.5A when there is no load.
33h 2nd battery charge current is over 3.9A in charging.
34h Correction value of 0[A] is out of designed value.
35h 2nd battery charge current is over 0.3A in not charging.