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User's Manual
TROUBLESHOOTING
9-24
Printer
Refer also to the Parallel printer section in Chapter 8, Optional Devices, and to
the troubleshooting and other relevant sections in your printer and software
documentation.
Problem Procedure
Printer does not Check that the printer is connected to an electric
turn on. outlet. Make sure the outlet is supplying power
by plugging in an appliance.
Computer/printer Make sure the printer is turned on and is
do not communicate online (ready to use).
Inspect the cable connecting the printer to the
computer for damage. Make sure it is securely
connected.
A parallel printer connects to the parallel port.
Make sure the port is configured correctly. Refer
to Chapter 7,
HW Setup and Passwords
.
Make sure your software is configured to recog-
nize the printer. Check your printer and software
documentation.
Printer error Check your printer documentation.
If problems persist, contact your dealer.