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Chapter 9 Troubleshooting
Problem solving process ..................................................................9-1
Preliminary checklist .......................................................................... 9-1
Analyzing the problem ....................................................................... 9-2
Hardware and system checklist .......................................................9-3
System start-up .................................................................................9-3
Self test ..............................................................................................9-4
Power ................................................................................................ 9-4
Password ...........................................................................................9-7
Keyboard ........................................................................................... 9-8
LCD panel.......................................................................................... 9-8
Hard disk drive................................................................................... 9-9
CD-RW/DVD-ROM drive ................................................................. 9-10
DVD-R/-RW drive ............................................................................ 9-11
DVD Multi drive ................................................................................9-13
Diskette drive ................................................................................... 9-15
SD card............................................................................................ 9-15
PC card............................................................................................ 9-16
Infrared port .....................................................................................9-16
Pointing device ................................................................................9-17
USB ................................................................................................. 9-19
Memory expansion ..........................................................................9-19
Sound system .................................................................................. 9-20
Monitor............................................................................................. 9-20
Modem............................................................................................. 9-21
LAN.................................................................................................. 9-22
Wireless LAN ...................................................................................9-23
TV output signal ...............................................................................9-23
Printer .............................................................................................. 9-24
TOSHIBA support ............................................................................9-25
Before you call ................................................................................. 9-25
Where to write ................................................................................. 9-25