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If Something Goes Wrong
Sound system problems
Your data files are damaged or corrupted.
Refer to your software documentation for file recovery procedures.
Many software packages automatically create backup files.
You may also be able to recover lost data using utility software.
Consult your network administrator.
Some applications run correctly but others do not.
This is probably a configuration problem. If an application does not
run properly, refer to its documentation and check that the hardware
configuration meets its needs.
Sound system problems
No sound is coming from the computer’s speakers.
Adjust the volume control.
Try pressing the
F11 key to see if volume mute is disabled.
Check that the volume control on the computer is turned up.
If you are using external headphones or speakers, check that they
are securely connected to your computer.
The computer emits a loud, high-pitched noise.
This is feedback between the microphone and the speakers. It
occurs in any sound system when input from a microphone is fed to
the speakers and the speaker volume is too loud. Adjust the volume
control.
Printer problems
This section lists some of the most common printer problems.
The printer will not print.
Check that the printer is connected to a working power outlet,
turned on and ready (on line).
Check that the printer has plenty of paper. Some printers will not
start printing when there are just two or three sheets of paper left in
the tray.
Make sure the printer cable is firmly attached to the computer and
the printer, or the wireless connection is good.
Run the printer’s self-test to check for any problem with the printer
itself.
Make sure you installed the proper printer drivers as shown in the
instructions that came with the printer.