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If Something Goes Wrong
Develop good computing habits
3 Install one item of hardware or software.
4 Restart the Windows
®
operating system.
5 Use the new hardware or software for a while, noting
any new problems. Make sure that your critical
applications (email, business applications, etc.) are
working correctly, and verify that important devices
are still functioning.
6 For each additional hardware or software item,
repeat these steps, starting at step 1 if any of your
critical data has changed, or starting at step 2 if no
critical data has changed.
USB Sleep and Charge is not working.
USB Sleep and Charge may be disabled. Open the TOSHIBA
Sleep and Charge utility to check if the feature is disabled
and to enable it if necessary.
❖ Make sure that the device you want to charge is
connected to a port that supports the USB Sleep and
Charge function. Ports that support this feature are
identified with the ( ) symbol.
❖ USB Sleep and Charge may be disabled. Open the
TOSHIBA Sleep utility to check if the feature is disabled
and to enable it if necessary. For more information, see
“Enabling/Disabling USB Sleep and Charge” on
page 89.
❖ Try selecting a different charging mode in the TOSHIBA
Sleep utility, if your computer provides more than one
charging mode. For more information, see “Power
supply mode settings” on page 90.
❖ The USB Sleep and Charge function may not work with
certain external devices even if they are compliant with
the USB specification. In those cases, power on the
computer to charge the device or use a different
charging device.
The “USB Wakeup function” does not work.
❖ When the USB Sleep and Charge function is set to
Enabled the USB Wakeup function does not work for
ports that support the USB Sleep and Charge function.
In that case, use a USB port that does not have the USB
Sleep and Charge function -compatible symbol ( ), if
you have a non-Sleep and Charge USB port available, or
disable the USB Sleep and Charge function. For more
information, see “Sleep Utilities” on page 88.