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Problem Procedure
Battery doesn’t
charge when the AC
adaptor is attached.
If the battery is completely discharged, it will not
begin charging immediately, in these instances you
should wait a few minutes before trying again. If
the battery still does not charge, you should check
that the power outlet the AC adaptor is connected
to its supplying power - this can be tested by
plugging another appliance into it.
Check whether the battery is hot or cold to the
touch - if so, it will not charge properly and should
be allowed to reach room temperature before you
try again.
Battery doesn’t
power the computer
as long as expected
If you frequently recharge a partially charged
battery, the battery might not charge to its full
potential - in these instances you should fully
discharge the battery and then attempt to charge it
again.
Check the Power saver option under Select a
power plan in the Power Options.
Real Time Clock
Problem Procedure
The BIOS setting
and system date/
time are lost.
The charge in the Real Time Clock (RTC) battery
has run out - you will need to set the date and time
in the BIOS setup application by using the
following steps:
1. In the Settings charm, click Power and then
select Restart.
2. Hold down the F2 key and then release this
key one second after the computer is power
on - the BIOS setup utility will load.
3. Set the date in the System Date field.
4. Set the time in the System Time field.
5. Press F10 - a confirmation message will be
displayed.
6. Select Yes - the BIOS setup application will
end and the computer will restart.
Keyboard
Keyboard problems can be caused by the setup and configuration of the
computer - please refer to the The Keyboard section for further information.
User's Manual
6-6