Filter
Top Products
185
If Something Goes Wrong
Wireless networking problems
The printer will not print what you see on the screen.
Many programs display information on the screen differently from
the way they print it. See if your program has a print preview mode.
This mode lets you see your work exactly as it will print. Contact
the software manufacturer for more information.
Wireless networking problems
This section provides general troubleshooting tips for networking
problems, specifically wireless (Wi-Fi
®
) networking.
The terms and concepts used assume a basic understanding of
networks, and may be for more advanced users. If you need
assistance or if you are not familiar with the terminology, please see
Windows
®
Help and Support or contact your computer technician.
❖ If your computer is equipped with an internal Wi-Fi
®
adapter,
verify that the Wireless antenna is ON (the wireless indicator
light will be lit).
❖ Verify that your computer can detect access points or routers. If
it can detect a Wi-Fi
®
access point or router then it may be a
configuration issue.
To determine if your computer has an internal Wi-Fi
®
adapter, check
the device list in Device Manager (part of the Windows
®
Control
Panel, System and Security). Some Toshiba models may have a
Wireless antenna ON/OFF switch even though they do not have an
internal Wi-Fi
®
adapter.
❖ Verify that signal strength is good using the utility provided
with the Wi-Fi
®
adapter.
❖ If another computer is on the same network, verify that it has
network access, and can connect to the Internet. If, for
example, the other computer cannot browse to a public Web
site, the ISP’s (Internet Service Provider) service may be
disrupted.
❖ Verify that the Service Set Identifier (SSID), or network
name, is correct
- i.e., that it matches the SSID assigned to the
access point you are attempting to connect through. SSIDs are
case-sensitive.
NOTE
NOTE