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60 Ploblem Solving, Maintenance, & Service
Single Sheet Feed Jams
To remove jammed single sheets of paper (top feed):
1. Turn printer OFF.
2. Rotate platen knob to back paper out
of carriage.
3. If necessary, open access cover and lift
off pull-up roller assembly to provide
access to remove any ripped pieces
from around carriage.
Button Feed Jams
If bottom-feed paper jams:
1. Turn off printer and use platen knob to
back paper out carefully.
2. Be sure to remove any shreds of paper
from printer before reloading paper.
(Open access cover and lift off pull-up
roller assembly to provide access to car-
riage area.)
Lift off pull-up roller
assembly
Lift off pull-up roller
assembly