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Elo TouchSystems 19R series User Guide 49
Warranty
Except as otherwise stated herein or in an order acknowledgment delivered to Buyer,
Seller warrants to Buyer that the Product shall be free of defects in materials and
workmanship. The warranty for the touchcomputer and components of the product is
regional; please contact your regional office. For contact information, see page 53 or go
to www.elotouch.com.
Seller makes no warranty regarding the model life of components. Seller suppliers may
at any time and from time to time make changes in the components delivered as Prod-
ucts or components.
Buyer shall notify Seller in writing promptly (and in no case later than thirty (30) days
after discovery) of the failure of any Product to conform to the warranty set forth
above; shall describe in commercially reasonable detail in such notice the symptoms
associated with such failure; and shall provide to Seller the opportunity to inspect
such Products as installed, if possible. The notice must be received by Seller during the
Warranty Period for such product, unless otherwise directed in writing by the Seller.
Within thirty (30) days after submitting such notice, Buyer shall package the allegedly
defective Product in its original shipping carton(s) or a functional equivalent and shall
ship to Seller at Buyer’s expense and risk.
Within a reasonable time after receipt of the allegedly defective Product and verification
by Seller that the Product fails to meet the warranty set forth above, Seller shall correct
such failure by, at Seller’s options, either (i) modifying or repairing the Product or (ii)
replacing the Product. Such modification, repair, or replacement and the return ship-
ment of the Product with minimum insurance to Buyer shall be at Seller’s expense.
Buyer shall bear the risk of loss or damage in transit, and may insure the Product. Buyer
shall reimburse Seller for transportation cost incurred for Product returned but not
found by Seller to be defective. Modification or repair, of Products may, at Seller’s
option, take place either at Seller’s facilities or at Buyer’s premises. If Seller is unable
to modify, repair, or replace a Product to conform to the warranty set forth above, then
Seller shall, at Seller’s option, either refund to Buyer or credit to Buyer’s account the
purchase price of the Product less depreciation calculated on a straight-line basis over
Seller’s stated Warranty Period.
THESE REMEDIES SHALL BE THE BUYER’S EXCLUSIVE REMEDIES FOR BREACH
OF WARRANTY. EXCEPT FOR THE EXPRESS WARRANTY SET FORTH ABOVE,
SELLER GRANTS NO OTHER WARRANTIES, EXPRESS OR IMPLIED BY STATUTE
OR OTHERWISE, REGARDING THE PRODUCTS, THEIR FITNESS FOR ANY PUR-