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TROUBLESHOOTING
If your phone is not performing to your expectations, please try these simple steps first.
Symptom Suggestion
The charge LED won’t illuminate •Make sure the AC adapter is plugged into the base (or the charger
when the handset is placed in (for DSS2465 only)) and wall outlet.
the cradle. •Make sure the handset is properly seated in the cradle.
•Make sure the charging contacts on the handset and the base
(or the charger (for DSS2465 only)) are clean.
The audio sounds weak •Move the handset and/or base to a different location away from metal
and/or scratchy. objects or appliances and try again.
•Make sure that you are not too far from the base.
Can’t make or receive calls. •Check both ends of the base telephone line cord.
•Make sure the AC adapter is plugged into the base and wall outlet.
•Disconnect the AC adapter for a few minutes, then reconnect it.
•Remove the base ID (see “Deregister the Base Setting” on page 22) and
register the handset to the base (see “Register the Handset” on page 56).
•Make sure that you are not too far from the base.
•
If an outside call is already established, you may not be able to make another
outside call.
Can’t make an internal call. •Make sure that the receiving handset is not already in use.
•Make sure that the handset or the base is in the standby mode.
•When a handset is recording a conversation, an intercom call from or to the
base is not available. Make sure a handset is not recording a conversation.
UP308BH (DSS2465) ENG OM 1/14/05 11:49 AM Page 63