Troubleshooting
ViewSonic VPC190 36
My microphone does not work
• For webcam built-in microphone, please go to Start > Control Panel > Sounds
and Audio Devices > Audio to check if it is muted.
• If you are using an external microphone, check that the microphone is plugged
into the Microphone connector.
My mouse does not work
• Check that the mouse is plugged into the mouse connector.
• If you connected the mouse while your computer is on, you must restart your
computer.
My computer does not shut down
• It is best to shut down your computer using the Shut Down command. Using
other methods, including those listed here, may result in loss of unsaved data.
If the ShutDown command does not work properly, follow these steps:
•Restart the computer by pressing Ctrl+Alt+Delete.
•Press the power switch to turn off the power.
•Unplug the All-in-One PC from the power adapter.