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LIMITED WARRANTY
THIS AGREEMENT CONTAINS THE LIMITED WARRANTY AND CERTAIN ADDITIONAL TERMS AND CONDITIONS THAT APPLY TO YOUR
PURCHASE OF NOTEBOOK COMPUTERS AND RELATED PRODUCTS FROM vpr Matrix, LP (“vpr Matrix”). THE TERM “PRODUCT” MEANS HARD-
WARE PURCHASES FROM AN AUTHORIZED RETAILER AND DESCRIBED IN YOUR PURCHASE RECEIPT OR INCLUDED IN THE ORIGINAL PACK-
AGING. THE TERM “PRODUCT” DOES NOT INCLUDE SOFTWARE, EXTERNAL HARDWARE, PERIPHERALS SUCH AS JOYSTICKS, PRINTERS,
SCANNERS, ETC., AND THEIR RELATED DOCUMENTATION (COLLECTIVELY “ACCESSORIES”). PLEASE BE CERTAIN TO READ THE INDIVIDUAL
WARRANTIES FOR ACCESSORIES CONTAINED IN THE SHIPPING CARTONS. YOU ACKNOWLEDGE AND AGREE THAT THIS AGREEMENT AP-
PLIES TO THE PURCHASE OF YOUR PRODUCT AND ACCESSORIES.
Notebook Products Limited Warranty Information
One Year Limited Warranty
How to reach vpr Matrix, Inc.
If service is required in the United States, please call vpr Matrix Customer Support at 1-800-332-4800 (7 days a week). vpr Matrix’s mailing
address for limited Warranty matters in the United States is vpr Matrix, P.O. Box 9312, Minneapolis, Minnesota 55440-9312, Attention: Limited
Warranty Department.
What does my limited Warranty cover?
Vpr Matrix warrants that the hardware product and all the internal components of the vpr Matrix notebook, that is, the Product will be free from
defects in material and workmanship under normal use for a period of one (1) year commencing on the date of original purchase and ending on
the first anniversary of the date of purchase (“the Warranty Period”).
The limited Warranty is available only to the original owner.
In the event of a hardware defect covered under the terms of this limited Warranty, vpr Matrix or a vpr Matrix authorized third-party service
provider will have the option of replacing any defective hardware part or Product with a functionally equivalent new, used, or reconditioned part
or product that is in good working order. All replacement or exchanged parts or Products are warranted for the remainder of the original limited
Warranty Period. SUCH SERVICES SHALL BE THE CONSUMER’S SOLE AND EXCLUSIVE REMEDY. All exchanged parts or Products replaced
under this limited Warranty will become the property of vpr Matrix or a vpr Matrix authorized service provider.
During the Warranty Period, in the event that the Product covered by this Limited Warranty is serviced by vpr Matrix an authorized vpr Matrix
third-party service provider, or if serviced directly by the customer for installation of vpr Matrix branded and authorized hardware, the duration
of this Limited Warranty is not extended, rather the Product will remain covered by this Limited Warranty for the remainder of the original
Warranty Period.
vpr Matrix provides toll-free technical support service during the limited Warranty Period. This non-fee-based support does not include training
on how to use your software. Training on software products may be available on a fee basis only.
The sole remedy under this limited Warranty shall be repair or replacement of defective part(s) as provided above. vpr Matrix’s liability for
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