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■ Chapter 4 Troubleshooting
4-2
Your computer has been fully tested and complies with the
system specifications before shipping. However, incorrect
operations and/or mishandling may cause problems.
This chapter provides a reference for identifying and correcting
common hardware and software problems that you may encounter.
When you encounter a problem, you should first try to go through
the recommendations in this chapter. Instead of returning the
computer and waiting for repair, you may easily solve the problems
by considering the following scenarios and possible solutions. If the
error continues, contact technical support at (866) 287-5555.
Before taking further actions, consider the following
suggestions:
Check to see if the problem persists when all the external
devices are removed.
Check to see that the green light indicator on the AC adapter
is lit.
Check to see the power cord is properly plugged to the wall
outlet and to the computer.
Check to see the power indicator of the computer is on.
Check to see if your keyboard is operational by pressing and
holding any key.
Check for any incorrect or loose cable connections. Make
sure the latches on the connectors latch securely on to the
receptor end.
Be sure you have not performed an incorrect setting on the
hardware devices in the BIOS Setup utility. A faulty setting
may cause the system to misbehave. If you are not sure of the