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■ Chapter 4 Troubleshooting
4-15
Firewire (IEEE1394) and USB2.0 Problems
The USB device does not work -
Windows NT 4.0 does not support USB protocols
Check the settings in the Windows Control Panel.
Make sure you have installed the necessary device
drivers.
Contact the device vendor for additional support.
The IEEE1394 port does not work -
Go to [Start > Settings > Control Panel > System >
Hardware > Device Manager]. You should see an entry
which reads “OHCI Compliant IEEE 1394 Host
Controllers”. If it does not exist, Windows has not
detected the host controller or the device driver has not
been installed properly. If there is a yellow mark or
red-cross on the 1394 host controller, it may be a device
or resource conflict. Replace or update the device driver
from the factory CD-ROM disk or consult Windows
manual on how to solve the resource conflict problem.
Make sure the cable is fully connected.
Make sure you have installed the necessary device
drivers.
Contact the device vendor for additional support.