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building replacement products. If Xantrex repairs or
replaces a product, its warranty term is not extended.
Xantrex owns all parts removed from repaired products.
Service During Warranty
In order to qualify for the
warranty, dated proof of purchase must be provided and the
product must not be disassembled or modified without prior
authorization by Xantrex. If your product requires warranty
service, please return it to the place of purchase along with a
copy of your dated proof of purchase. If you are unable to
contact your merchant, or the merchant is unable to provide
service, contact Xantrex directly:
Phone: 1-604-422-8595
Phone: 1-800-670-0707 (toll free in North America)
Fax: 1-604-420-1591
Fax: 1-800-994-7828 (toll free in North America)
Email: CustomerService@xantrex.com
Returning a Product
You can return a product to the place of purchase or to
Xantrex.
To Place of Purchase
If your product requires service, return it to the place of
purchase along with a copy of your dated proof of purchase.
To Xantrex
If you are unable to contact your merchant, or the merchant
is unable to provide service, contact Xantrex directly.