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To return your 500 Inverter for out-of-warranty service,
contact Xantrex customer service for a Return Material
Authorization (RMA) number, and follow the other steps
outlined in “To Xantrex” on page 24. Options for payment,
such as credit card or money order, will be explained by the
customer service representative. In cases where the
minimum flat fee does not apply, as with incomplete
inverters or inverters with excessive damage, an additional
fee will be charged. If applicable, you will be contacted by
customer service once your inverter has been received.