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XEROX WorkCentre
3550
Information Assurance Disclosure Paper
25
Ver. 1.3, March 2011 Page 25 of 32
4. Security Aspects of
Selected Features
4.1. SMart eSolutions
SMart eSolutions provides the ability to automatically send data to Xerox to be used for billing (Meter
Assistant) and toner replenishment (Supplies Assistant). The Systems Administrator sets up the attributes
for the service via the web UI, including enable/disable participation in SMart eSolutions, and time of day
for the daily polling to the Xerox Communication Server. The device can be set to communicate via a
proxy server on the customer's network. The proxy server is set to auto detect proxy settings or to
manually set proxy address using the WebUI.
4.2.1 Meter Assistant
Once the connection with the Xerox Communication Server has been established, the Meter Assistant
service will poll the Xerox Communication server daily over the network. The server will check whether it is
time in the billing cycle to update the meter readings. If so, the server will request reads from the device,
and the device will then respond by sending the meter reads back to the server.
4.2.2 Supplies Assistant
Once the connection with the Xerox Communication Server has been established, the Supplies Assistant
service will be automatically enabled by request from the Xerox Communication Server. The device will
then automatically send supplies data over the network to the Xerox Communication server at a regular
interval.
4.2.3 Summary
The SMart eSolutions communication process means that the device initiates all communication between
it and Xerox. Only device ID, device configuration, current firmware versions, meter read and supplies
information is transferred. The information is sent encrypted using https (SSL).