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XEROX DOCUPRINT 4850/4890 NPS TROUBLESHOOTING GUIDE v
Table of contents
Laser safety iii
Ozone information iii
Operation safety iii
Introduction vii
About this guide vii
Contents vii
Conventions viii
Related publications ix
1. Calling for service 1-1
Information to have on hand when calling for service 1-1
Enabling and disabling the modem for remote service 1-2
2. Troubleshooting Xerox Client Software installation 2-1
3. Troubleshooting a Novell implementation 3-1
4. Clearing paper misfeeds and jams 4-1
Clearing a feeder tray fault 4-1
Frequent misfeeds 4-3
Clearing paper jams 4-4
Job recovery 4-6
Printer jam clearance areas 4-7
Clearing paper jams from areas 1 and 1A 4-8
Clearing paper jams from areas 2 and 2A 4-9
Clearing paper jams from area 3 4-12
Clearing paper jams from area 4 4-13
Clearing paper jams from area 5 4-15
Clearing paper jams from areas 6 and 6A 4-16
Clearing paper jams from area 7 4-18
Clearing paper jams from area 8 4-20
Clearing paper jams from area 9 4-21
Clearing stitcher/stacker paper jams (areas A and B) 4-22
Clearing bypass transport paper jams (4890 only) 4-23
Adjusting dual stacker tray scuffer arms 4-24