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Troubleshooting
Phaser 6600 Color Printer 163
User Guide
Symptom Probable Causes Solutions
Partial blanks, creased paper,
or blotted printing.
The paper is damp. Replace the paper.
The paper is outside the
recommended specification
range.
Replace the paper with a recommended
size and type. For details, see Supported
Paper on page 84.
The printer is worn or
damaged.
For assistance, go to the Xerox
®
Support
website at
www.xerox.com/office/6600support.
The toner cartridges are not
Xerox
®
toner cartridges.
Verify that the toner cartridges meet
specifications and replace if necessary. For
details, see Consumables on page 133.
The paper is impeded in the
paper path.
• Remove any paper or debris from the
paper path.
• Ensure that the trays are pushed in all
the way.
• Ensure that the rear cover is closed and
locked.
Condensation inside the printer
causes partial blanks or
creased paper.
Turn on the printer and leave it on for at
least one hour to get rid of the
condensation. For assistance, go to the
Xerox
®
Support website at
www.xerox.com/office/6600support.
Vertical blanks appear.
The lenses are blocked. Clean the lenses in the inside of the printer.
For details, see Cleaning the Laser Lenses
on page 117.
The printer is worn or
damaged.
For assistance, go to the Xerox
®
Support
website at
www.xerox.com/office/6600support.
The toner cartridges are not
Xerox
®
toner cartridges.
Ensure that the toner cartridges meet
specifications and replace if necessary.