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Troubleshooting
Phaser 7800 Color Printer 147
User Guide
Paper and Media
Your printer is designed to use various paper and other media types. Follow the guidelines in this section
for the best print quality and to avoid jams:
Use only Xerox
®
approved paper. For details, see Supported Paper on page 36.
Use only dry, undamaged paper.
CAUTION: Some paper and other media types can cause poor output quality, increased paper jams,
or damage your printer. Do not use the following:
Rough or porous paper
Inkjet paper
Non-laser glossy or coated paper
Paper that has been photocopied
Paper that has been folded or wrinkled
Paper with cutouts or perforations
Stapled paper
Envelopes with windows, metal clasps, side seams, or adhesives with release strips
Padded envelopes
Plastic media
Ensure the paper type selected in your print driver matches the paper type on which you are printing.
If you have the same size paper loaded in more than one tray, ensure that the proper tray is selected
in the print driver.
Store your paper and other media properly for optimum print quality. For details, see Paper Storage
Guidelines on page 37.
Print-Quality Modes
Select the correct print-quality setting for your print job from the print driver. For instructions on setting
the print quality, see Selecting Printing Options on page 59. To control the print quality:
Ensure that the print quality is set to the correct mode. For example, if the image does not appear as
vivid and sharp as you expect, set the print quality to Photo. The default setting is Standard.
Use the print-quality settings in the print driver to control print quality. If the print quality is not
suitable, adjust the print-quality setting to an higher level.
Use only Xerox
®
approved paper. For details, see Supported Paper on page 36.