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Troubleshooting
Phaser 7800 Color Printer 153
User Guide
Viewing Warning Messages on the Control Panel
When a warning condition occurs, a message appears on the control panel to inform you of the problem.
Warning messages inform you about printer conditions, such as low supplies or open doors, that require
your attention. If more than one warning condition occurs, only one is displayed on the control panel.
To view a list of current warning messages:
1. At the control panel, touch Printer.
2. Touch Current Messages.
3. To return to the Troubleshooting screen, touch Back, or, to return to the main screen, touch Home.
Viewing Current Faults on the Control Panel
When a fault condition occurs, a message appears on the control panel to inform you of the problem.
Fault messages warn you about printer conditions that prevent the printer from printing or degrade
printing performance. If more than one fault occurs, only one is displayed on the control panel.
To view a list of the current faults on the control panel:
1. At the control panel, touch Printer.
2. Touch Current Faults.
A list of the current faults appears on the screen.
3. To view fault details, touch a fault.
4. To close the screen, touch X.
5. To return to the Troubleshooting screen, touch Back, or, to return to the main screen, touch Home.
Viewing the Fault History on the Control Panel
When faults occur, they are logged in to a fault history file by date, time, and fault code. Use this list to
identify trends and resolve problems.
To view the fault history:
1. At the control panel, touch Printer.
2. Touch the Tools tab, then touch Troubleshooting.
3. Touch Fault History.
The screen displays the number, date, and time for each fault code.
4. To view fault details, touch a fault.
5. To return to the Troubleshooting screen, touch Back, or, to return to the main screen, touch Home.