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XEROX WIDE FORMAT COPY SYSTEM Problem solving • 151
CONTROLLER FAULT -
50000003
CONTROLLER FAULT -
50000004
CONTROLLER FAULT -
50000005
A task controlling the Scan System
received an unrecognized request
from the task controlling the Scan
System control panel.
Power off the System.
Check that all cables are connected
correctly.
Power on the System.
See the "Powering off the System" and
"Powering on the System" sections for
more information.
CONTROLLER FAULT -
50000007
A software problem was encountered
in controlling the Scan System.
Power off and power on the System. See
the "Powering off the System" and
"Powering on the System" sections for
more information.
CONTROLLER FAULT -
50000008 - DOCUMENT
JAM
A document jam has occurred in the
Scan System.
Remove the jammed document. Scan the
document again.
CONTROLLER FAULT -
50000011 - SCANNED
IMAGE LOST
FreeFlow Accxes firmware supports a
maximum of 128 active jobs in the
printer queue. Scans made after the
maximum were refused and a scan
error was declared.
Allow the jobs in the queue to print, and
then rescan the document.
FreeFlow Accxes firmware reserves 8 jobs
for Scan-to-Net and copy jobs. This
provides sufficient capability for scans and
copy jobs even when there is a high
volume of print jobs on the network.
SCAN SYSTEM FAULT -
5000000B - CHECK SCAN
SYSTEM
VERIFY SCAN SYSTEM IS
POWERED AND
PROPERLY CONNECTED
A fault has occurred in communicating
with the Scan System.
Check that the IEEE 1394 cable is
properly connected at both ends.
Check that the Scan System is still
connected to the AC power and is still
switched on.
Power off and power on the System. See
the "Powering off the System" and
"Powering on the System" sections for
more information.
CONTROLLER FAULT -
50000012 - MEMORY FULL
CONTROLLER FAULT -
5000013 - MEMORY FULL
The file system or memory is full.
Retrieve or delete some documents to
create more space. Then rescan the
document.
CONTROLLER FAULT -
50000014 - MEMORY FULL
Documents were scanned too fast.
Memory is full.
Wait for previously scanned documents to
be processed and stored on the hard disk.
Then scan the current document again.
CONTROLLER FAULT -
50000015
An error occurred saving the scanned
image to a disk.
Do not scan until the interrupted job is
finished. Check that the SCSI cable or
IEEE 1394 cable is connected correctly.
CONTROLLER FAULT –
50000017
FTP file transfer failed.
On the Web Print Management Tool,
check the FTP destination settings by
selecting Printer Defaults > Utilities > Scan
Destinations.
SCAN SYSTEM MESSAGE:
“DISK IMAGE OVERWRITE
IN PROGRESS”
When a user selects the On-Demand
Image Overwrite on the Web Print
Management Tool, the FreeFlow
Accxes controller will reboot, causing
the message on the printer and scan
system during the reboot.
The message will be gone after the reboot
sequence updates the scan system in the
normal fashion.