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14.6 <
Troubleshooting>
[Stop Pressed]
Stop/Clear has been
pressed during an
operation.
Try again.
Cancel?
Yes
Your machine’s
memory has become
full while trying to
store an original into
memory.
To cancel the fax job,
press the Enter
button to accept Yes.
If you want to send
those pages that
have been
successfully stored,
press the Enter
button to accept No.
You should send the
remaining pages
later, when memory is
available.
Connection Error
Connection with the
SMTP server failed.
Check the server
settings and the
network cable.
Data Read Fail
Check USB Mem.
Time expired while
reading data.
Try again.
Data Write Fail
Check USB Mem.
Storing to the USB
memory failed.
Check the available
USB memory space.
Deve Home
Sensor Error
There is a problem in
the fuser unit.
Unplug the power
cord and plug it back
in. If the problem
persists, please call
for service.
Document Jam
The loaded original
has jammed in the
ADF.
Clear the jam. See
page 14.1.
Door Open
The front cover or
rear cover is not
securely latched.
Close the cover until it
locks into place.
Enter Again
You entered an
unavailable item.
Enter the correct item
again.
File Format
Not Supported
The selected file
format is not
supported.
Use the correct file
format.
Fuser Fan
Locked
There is a problem in
the cooling fan of the
machine.
Open and then close
the front cover.
Message Meaning Suggested solutions
Group Not
Available
You have tried to
select a group
location number
where only a single
location number can
be used, such as
when adding
locations for a
Multiple Send
operation.
Use a speed dial
number or dial a
number manually
using the number
keypad.
Install
[Color] Toner
The colour toner
cartridge is not
installed.
Install the colour
toner cartridge.
Install
[Part]
The corresponding
part of the machine
is not installed.
Install the part into
your machine.
Invalid
[Color] Toner
The colour toner
cartridge you have
installed is not for
your machine.
Install the a Xerox-
genuine colour toner
cartridge designed for
your machine.
Invalid
[Part]
The colour part of
the machine is not
for your machine.
Install the a Xerox-
genuine part
designed for your
machine.
Line Busy
The receiving fax
machine did not
answer or the line is
already engaged.
Try again after a few
minutes.
Low Heat Error
Cycle Power
There is a problem in
the fuser unit.
Unplug the power
cord and plug it back
in. If the problem
persists, please call
for service.
LSU Hsync Error
Cycle Power
A problem has
occurred in the LSU
(Laser Scanning
Unit).
Unplug the power
cord and plug it back
in. If the problem
persists, please call
for service.
LSU Motor Error
Cycle Power
A problem has
occurred in the LSU
(Laser Scanning
Unit).
Unplug the power
cord and plug it back
in. If the problem
persists, please call
for service.
Main Motor
Locked
There is a problem in
the main motor.
Open and then close
the front cover.
Message Meaning Suggested solutions