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PROBLEM SOLVING
Error Codes
Code Cause/What to Do
H-01 The Toner Waste Container is not installed correctly.
Go to Replacing the Toner Waste Container in this
manual.
J-01 There is a media jam in the printer.
Go to Clearing the Media Path in this manual.
J-02 There is a media jam in the printer.
Go to Clearing the Media Path in this manual.
J-03 There is a media jam in the printer.
Go to Clearing the Media Path in this manual.
J-04 There is a media jam in the printer.
Go to Clearing the Media Path in this manual.
J-05 There is a media jam in the printer.
Go to Clearing the Media Path in this manual.
J-11 There is a media jam in the printer.
Go to Clearing the Media Path in this manual.
J-12 There is a media jam in the printer.
Go to Clearing the Media Path in this manual.
J-13 There is a media jam in the printer.
Go to Clearing the Media Path in this manual.
J-14 There is a media jam in the printer.
Go to Clearing the Media Path in this manual.
Code
Cause/What to Do
L-01 The printer senses a low toner condition.
Go to Replacing the Toner Cartridge in this manual.
P-01 Roll 1 is out of media or is loaded incorrectly in the
Top Drawer.
Go to Loading the Media in this manual.
P-02 Roll 2 is out of media or is loaded incorrectly in the
Middle Drawer.
Go to Loading the Media in this manual.
P-03 Roll 3 is out of media or is loaded incorrectly in the
Bottom Drawer.
Go to Loading the Media in this manual.
P-04 Roll 4 is out of media or is loaded incorrectly in the
Bottom Drawer.
Go to Loading the Media in this manual.
P-05 Media is not loaded or is incorrectly loaded at the
Manual Bypass Shelf.
Go to Manual Bypass Feed in this manual.
(continued)