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ZM400/ZM600
Technical Specifications
Product Guide - EMEA 22
VI. ZEBRA ADVANTAGE
THE ZEBRA ADVANTAGE
Zebra Technologies delivers innovative engineering to create the widest
breadth of products in the market – all of which use Zebra’s Programming
Language (ZPL). Zebra’s products are recognized for their quality and
reliability. When you sell Zebra products, you can expect value-added
services and support, including…
• Quality Products / World-Wide Dedicated Zebra Technical Support
A high-quality product line backed by 30+ years of experience in the bar code
printer industry coupled with the best service and support available. No other
bar code printer company can back your selection with a solid base of
manufacturing, sales, service and support.
• Fast / Friendly Customer Service with Multi-Lingual Capabilities
Zebra takes pride in having a highly trained, multilingual customer service
department and extensive reseller network to support your customers around
the globe. Zebra assigns dedicated associates who are certified product
experts, which means they will know which Zebra product combinations are
optimal for your application(s). A Zebra associate will also ensure that your
orders are shipped on time, will quickly resolve any problems, and will answer
your questions as they arise.
• Global Network of Authorized Service Providers
Zebra has a worldwide presence that extends into 70 countries, supporting
customers and businesses anywhere it is required. When you make a
commitment to Zebra, you know Zebra is making a commitment to you as
well.
• Fast, Affordable Depot Repair
If your printer should require maintenance that can’t be resolved over the
phone or via our fax back website system, Zebra’s factory repair services
department offers several service options, including two-day rush depot
repair. Or, you can work with Zebra’s third-party service providers who can
provide on-site or depot repair programs.
• 24-Hour Interactive Technical Support via Zebra’s
Website at:
www.zebra.com
Zip Support™ is Zebra’s 24/7/365 (24hrs per day/7days a week/365 days a
year) technical support via the internet. Access is a breeze! Our
knowledgeable technical support staff is available to answer your questions
and can be reached via phone or the internet. Information on flat-rate repair
prices, training schedules, printer specifications, software, maintenance parts
lists and troubleshooting procedures is also located on our internet website.