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• If you are using a Windows computer, perform a
Release/Renew operation:
¾ Windows 2000/XP: From the desktop, click the Start
button, then point to Programs, point to Accessories,
and then select Command Prompt. Type ipconfig /all
and press the Enter key on your keyboard. In the
subsequent dialog box, make sure the NIC adapter is
highlighted in the drop-down list, click Renew and then
click Release. Type 10.0.0.2 or 10.0.0.3 (as appropriate) in
your browser’s address bar and press Enter. The Network
Password box should display.
¾ For Windows 98/Me: From the desktop, click the Start
button and the point to Run. Type winipcfg, and click
OK. In the subsequent dialog box, make sure the NIC
adapter is highlighted in the drop-down list, click Renew
and then click Release. Type 10.0.0.2 or 10.0.0.3 (as
appropriate) in your browser’s address bar and press
Enter. The Network Password box should display.
Problem
The computer on which I installed the X5 software is connected to
the Web, but one or more of the additional computers I have
connected directly to the modem
cannot access the Internet.
Solution
There are several issues that could cause this problem. Check these
items:
• Try rebooting each computer. This will allow for the
computers to release and renew their IP addresses.
• If only one of your added computers cannot access the Web,
ensure that it is connected using its Ethernet port and one of
the X5 modem’s LAN ports. If it is using the USB port, it
requires the X5 software be installed. Run the installation CD,
reboot the computer, then try to connect to a familiar Web
address to ensure that the Internet connection is made.