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Chapter 4. Troubleshooting 15
Freeing up Resources in
BIOS under Windows
This procedure is a little more difficult than the previous one, but
with the help of your computer’s documentation you should be
able to clear up any remaining problems.
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11
1
Close all running programs. Click
Start
and then
Shut Down
to shut down your computer completely. Turn the power off,
wait about 5 seconds, and turn the power back on.
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22
2
As your computer goes through the startup process, it should
display a key or key combination that you can use to enter
the
BIOS Setup
program. Enter the BIOS Setup program
and disable COM2. Consult your computer’s documentation
if the on-screen prompts do not make the procedure clear.
Note:
Some computers may not use the BIOS settings to
control the COM ports. Check your computer’s documenta-
tion to see if you have to reset the computer’s jumpers or
switches instead.
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3
Write down and save the new COM port setting and exit
Setup
.
The BIOS automatically reboots your computer.
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44
4
Choose
Control Panel
from the
Settings
command in the
Start
menu.
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5
Double-click the
System
icon.
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6
Click the
Device Manager
tab.
Find the
Ports
(COM & LPT) device and click the
+
sign.
This expands the device list under
Ports
.
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7
Select
Communications Port
(COM2). Click the
Remove
button in the
Device Manager
window. This removes the de-
vice currently assigned to COM2.
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8
When Windows displays the
Confirm Device Removal
warning, click
OK
.
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9
Double-click
Modem
in the
Device Manager
window.
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1010
10
Double-click the Modem icon for your model.
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1111
11
Click the
Resources
tab.
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12
Clear the
Use automatic settings
check box.
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13
Scroll through the Basic configuration options until you find
the one that displays the
Input/Output Range 02F8 -
02FF
. This is COM2. The
Conflicting device
list box
should say
No conflicts
. If there are conflicts, call Tech
Support.