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GS-3012/GS-3012F User’s Guide
271
CHAPTER 36
Troubleshooting
This chapter offers some suggestions to solve problems you might encounter. The potential
problems are divided into the following categories.
• Power, Hardware Connections, and LEDs
• Switch Access and Login
36.1 Power, Hardware Connections, and LEDs
V The Switch does not turn on. None of the LEDs turn on.
1 Make sure you are using the power adaptor or cord included with the Switch.
2 Make sure the power adaptor or cord is connected to the Switch and plugged in to an
appropriate power source. Make sure the power source is turned on.
3 Disconnect and re-connect the power adaptor or cord to the Switch.
4 If the problem continues, contact the vendor.
V The ALM LED is on.
1 Disconnect and re-connect the power adaptor to the Switch.
2 If the problem continues, contact the vendor.
V One of the LEDs does not behave as expected.
1 Make sure you understand the normal behavior of the LED. See Section 3.3 on page 46.
2 Check the hardware connections. See the Quick Start Guide and Section 36.1 on page
271.
3 Inspect your cables for damage. Contact the vendor to replace any damaged cables.
4 Disconnect and re-connect the power cord to the Switch.
5 If the problem continues, contact the vendor.