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Troubleshooting 70
The Copied Image is Improperly Sized
When Auto Fit Page is selected as the Reduce/Enlarge setting on
the LCD panel and the border of the original document is white or
very light, the size of the original might not be recognized correctly.
This may cause the copied image to be improperly sized. To correct
this, select Actual 100% as the Reduce/Enlarge setting and then use
the Optional zoom setting to adjust the size of the copied image.
Paper jam -> Press
the Color button.
Remove any
remaining jammed
paper by hand.
Paper jams occur. Press the x Color button. If
the paper jam is not cleared,
remove the jammed paper
by hands. See “Clearing the
Jammed Paper” on page 71.
Multi-page feed
error -> Multiple
pages have been
fed into the
printer at once.
Remove and reload
the paper, then
press the Color
button.
Multiple pages
have been fed
into the printer at
once.
Remove and reload the
paper, then press the x Color
button.
Scanner error ->
See your
documentation and
call service if
necessary.
Error occurs in the
scanner parts.
Turn this product off, and then
back on. If the error message
still appears, contact your
dealer.
Printer error ->
See your
documentation and
call service if
necessary.
Error occurs in the
printer parts.
Turn this product off, and then
back on. If the error message
still appears, contact your
dealer.
Service Required. Contact your dealer.
Error Messages Problem Solution