146 Troubleshooting
You Cannot Scan Multiple Images at One Time
❏ Position photos at least 20 mm (0.8 inches) apart from each
other on the document table.
❏ Make sure your scanning program can scan multiple images.
❏ If you are scanning with the ADF, see "Loading Documents
in the Automatic Document Feeder" on page 24 for solutions.
Scanning Software Problems
Note:
❏ Some EPSON Scan settings may be unavailable or grayed out based
on your scanner’s capabilities, the currently selected settings, or the
currently installed optional accessories.
❏ If you see a message on your screen telling you that your scanner
can work faster with a USB 2.0 connection, close the message box.
You can still use your scanner with your USB 1.1 port; this message
just informs you that a faster connection is available.
