General diagnosis flowchart
The General Diagnosis flowchart provides a generic approach to troubleshooting. If you are unsure of the
problem, or if the other flowcharts do not correct the problem, use the following flowchart.
Item See
1 "Symptom information (on page 53)"
2 "Loose connections (on page 49)"
3 "Service notifications (on page 49)"
4 The most recent version of a particular server or option
firmware is available on the
HP website
(
http://www.hp.com/support).
5 "General memory problems are occurring (on page 72)"
6
• Server maintenance and service guide, located on the
Easy Set-up CD or the
HP website
(
http://www.hp.com/products/servers/platforms)
• "Hardware problems (on page 63)"
• Server maintenance and service guide, located on the
Easy Set-up CD or the
HP website
(
http://www.hp.com/products/servers/platforms)
7
• Server maintenance and service guide, located on the
Easy Set-up CD or the
HP website
(
http://www.hp.com/products/servers/platforms)
• "Hardware problems (on page 63)"
8
• "Server information you need (on page 85)"
• "Operating system information you need (on page
86)"
9 "HP contact information (on page 96)"
Troubleshooting 55
