Chapter 5 39
Additional Information
Troubleshooting
Sound okay, picture poor
• Try adjusting sharpness function to improve weak signals. Go to page 32 for instructions.
• Check connections — make sure all cables are firmly inserted into the correct jacks.
• The ENERGY SAVE feature might be turned on. Go to page 36 for more information.
Can’t select certain channel
• Channel may be blocked or not approved in the V-CHIP BLOCK menu.
Clock is wrong
• Power interruption. Need to reset the clock. Go to page 30 for more information.
• Clock was not set accurately (check AM/PM). Go to page 30 for more information.
Black box appears on the screen
• Closed-captioning text mode might be selected. Check the CLOSED CAPTION menu. Go to page 34 for more instructions.
Closed captions not appearing on screen
• Closed caption might not be turned on. Go to pages 34 for more information.
• Station might not be broadcasting closed captioning.
The Remote Control Doesn’t Work
• Something might be between the remote and the remote sensor on the component. Make sure there is a clear path.
• Maybe the remote isn’t aimed directly at the component (TV, VCR, etc.) that you’re trying to operate.
• Maybe the remote isn’t in TV mode — press the TV button.
• Maybe batteries in remote are weak, dead or installed incorrectly. Put new batteries in the remote.
• You might need to drain the remote’s microprocessor: remove batteries and press the number 1 button for at least 60 seconds.
Release the 1 button, replace the batteries, and (if necessary) program the remote again.
Problems with V-Chip/Parental Controls
The rating limits don’t work
• You must turn V-Chip on. Go to the main MENU (press MENU on your remote), select V-CHIP BLOCK, and set STATUS to ON. Go to
page 23 for instructions.
I don’t remember my password and I want to unlock the TV
• If you forget your password, simultaneously press and hold the channel up and the channel down buttons on the front of the TV
until INPUT SECRET No. disappears from the screen.
F27TF12.05 Other 7/19/01, 3:39 PM39
