SECTION 4
MAINTENANCE
23
Misfeeds (Hesitations in Paper Feed or Out of Paper)
Misfeeds can cause the printer to stop and the Red light on the Paper key will blink (indicating an out of
paper condition). Add more paper. Press the Paper key to feed the media. If the media continue to fail to
feed, readjust the sheet separators for the media or replace the sheet separators.
Replacing the Sheet Separators
The sheet separators insure separation of the pieces as they are being fed. The do wear and must be
replaced from time to time. If you experience double sheet feeding and can not adjust the separators to
prevent it, they should be replaced. Replacement of the sheet separators is not difficult. Just follow the
steps below:
1. Turn off the Envelope Imager CS and unplug it from the power source.
2. Move the adjustable side guides to its
maximum open position. Release the
separator-by loosening knob [A].
3. Lower the separators so that they touch the
feed roller.
4. Remove the screw [B] and the separator
support plate [C.] Then remove the separator
[D] by prying it out of the holder.
5. Install a new separator and then install the
separator support plate and screw.
Cleaning
The Envelope Imager CS
WARNING
THE PRINTER IS A PRECISION MACHINE THAT SHOULD BE CLEANED
REGULARLY TO INSURE MANY YEARS OF SERVICE. BEFORE PERFORMING
ANY MAINTENANCE DISCONNECT THE MACHINE FROM ITS POWER SOURCE!
The Printer must be cleaned regularly of accumulated paper dust and ink. Depending on the types of media
that are run, paper dust may accumulate within the printer and on the transport. Unplug the printer from the
power receptacle and remove the covers.
The internal areas are best cleaned with a vacuum that has a soft brush attachment to help loosen the dust
particles. Take care not to damage the PC Boards or electrical wiring.
The exterior of the machine may be cleaned with any standard household cleaner which is non-abrasive and
does not contain plastic harming solvents.
CAUTION
NEVER SPRAY OR POUR CLEANERS DIRECTLY ON OR INTO THE
PRINTER. EXCESS LIQUID COULD HARM ELECTRONIC PARTS. ALWAYS
DAMPEN A RAG WITH THE CLEANER AND APPLY IT TO THE PARTS TO BE
CLEANED.
