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Solving Web Interface Problems 131
For the browser to operate the Web interface correctly JavaScript
™
and
Cascading Style Sheets must be enabled on your browser. These features
are enabled on a browser by default. You will only need to enable them if
you have changed your browser settings.
You cannot access the Web interface.
If the browser on the client machine that you are using to configure the
Webcache is also using the Webcache as a proxy, and you enable Web
Client Blocking, you must ensure that you add the client machine to the
Except these IP Addresses field. If you do not do this, access from the
client machine to the Webcache will be blocked, preventing you from
using the Web interface.You can regain access by either:
■ Changing the client machine’s browser settings to remove the use of
the Webcache as a proxy or
■ Using a browser on a client machine whose IP address is not blocked
by Web Client Blocking to access the Web Interface.
You are using Internet Explorer and you cannot access the Web
interface.
In Netscape, you can enter a shortened URL such as 192.168.1.253:8081
and Netscape successfully accesses the Webcache. In Internet Explorer,
however, this URL is not recognized. You must include “http://” at the
start of the URL i.e. http://192.168.1.253:8081.
You are using Internet Explorer to manage multiple Webcaches
and the Device Summary table is not updating.
If you are using Internet Explorer to manage more than one Webcache at
the same time, the settings displayed in the Device Summary table will
not update when you change between the Webcaches. You must delete
the browser’s Temporary Internet Pages and then click Refresh to update
the Web interface with the correct information.
Some of the Web interface is not displayed in the Web browser
after downloading.
The Web interface responds slowly to commands.
This is probably due either to misbehavior of the Web browser, or large
amounts of traffic on the network. Reload the Web interface by clicking
Reload on the browser’s toolbar. If this does not solve the problem, go to
the end of the URL in the Address field of the browser and press [Return].
This causes the page to be reloaded entirely. If this does not solve the