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SwitcHub-2s User’s Guide
E-2 Product Support Services
After repair, Accton will inform you of the date of delivery and the exact amount due.
Please send the payment by T/T (Telegram Transfer), and Accton will send you the
fixed component after receiving payment. With or without warranty, if the hardware is
found to be free of defects, you will only be charged for testing and handling.
Software Update and Upgrade Service
Accton constantly improves its software units by adding enhancements and new
features. Minor software updates are free of charge. If greater changes have been made
to the software, Accton offers software upgrade services at a specially reduced price.
Bulletin Board Service (BBS)
• In countries other than the U.S., call 886-35-770-654 to reach Accton Taiwan’s
modem line. Modems with 14400 through 2400 baud are supported. Choose 8 data
bits, 1 stop bit and no parity. Standard VT100 terminal emulation is supported
• In the United States, call 408-452-8828 to reach the Accton USA’s BBS line.
Modems with 14400 through 2400 baud are supported. Choose 8 data bits, 1 stop bit
and none parity. Standard VT100 terminal emulation is supported.
Interactive Fast Fax (U.S.A. office)
Printed technical documentation can be FAX’ed to your FAX machine, 24-hours a day.
• Call 408-452-8811 to reach Accton’s interactive Fast FAX service. You will need a
Touch-Tone phone and a FAX machine (or equivalent). Choose document 911 for a
listing of technical bulletins.