Acer 4740Z Laptop User Manual


 
86 Chapter 5
Unlocking the HDD
To regain access to your notebook computer if you lose the HDD password, you need to generate a master
password and unlock your hard drive. Use the unlock6.exe utility to unlock the hard drive.
1. Open the system in a DOS environment.
2. Type the following command:
A\>unlock6 XXXXX 00
where XXXXX is the HDD password error code
3. Press Enter to display the command options.
4. Select option 2 (upper case ASCII code) then press Enter.
5. Write down the generated master password.
6. Restart the computer.
7. In the HDD password prompt, type the master password generated in step 5, then press Enter.